Frequently Asked Questions

There’s a lot to our product and we don’t expect you to know everything, so we’ve compiled a list of the most commonly asked questions and answered them below for you.

Lauxes Grates products are certified under the WaterMark Scheme.

Lauxes Grates have received a number of enquiries relating to WaterMark Technical Specification “WMTS-040:2018 Waste pipe connection outlets and gratings, separate or integral” and the extent to which the specification will affect our products. This new specification released last year limits the materials that may be used to plastics and certain steel products, despite the availability of other safe and affordable materials such as aluminium.  It is our opinion that this was a serious oversight in the 2018 review process.

Lauxes Grates and other parties have already initiated a review with the Australian Building Codes Board (ABCB) to have this specification amended. A draft specification, which permits use of certain cast iron, galvanised steel and of course aluminium has been released by the ABCB and is in the process of receiving feedback and comment. It is fully expected that the specification will be amended, however there is a process which the ABCB must follow before the change can be effected.

Lauxes Grates products remain certified under WMTS-40:2016 pending rectification of the specification. Lauxes Grates’ products are compliant with the 2016 specification. See Watermark Certification (validity 23 August 2019 – 22 August 2024) attached.

Lauxes Grates remains committed to safe and affordable grating products and excellent client service.

No, the grate has a lifetime rustproof guarantee.

The fall of the tiled area should fall towards the drain, the flow of the water will continue to push the water down the waste. As the water is turned off there’s a syphon like effect of the water pulling itself down the waste, leaving a maximum of 0.5mm of water in bottom of the tray, which is far less than what gets spilt on the  floor when hopping out of shower.

On average a Lauxes Grate can handle 10.2 tons of pressure before failing.

Absolutely this is where aluminum is in its element (do you see any tinies in the ocean rusting?) and due to our triple bath anodising process our grate is protected from any corrosion and will last a lifetime provided it is cleaned and maintained regularly.

Absolutely our silver range can be used in many outdoor applications such as around swimming pools, balconies, driveways just about anywhere that requires drainage, however we recommend only using our midnight range indoors.

We recommend using a compound mitre saw fitted with a multi-material cutting blade 80 tooth or more. We also recommend using a Lauxes TCT hole saw to drill the hole for the waste outlet.

We recommend using a neutral cure silicone. A neutral cure silicone is a sealant which releases alcohol or another non-acidic substance whilst curing.

Due to our triple bath anodising process our grate is protected from this and will last a lifetime provided it is cleaned and maintained regularly.

The NXT Generation range is the latest of our products and has many more features and benefits. The obvious difference is the two slots running up both sides, these aren’t just for looks, they also stop what we call water tracking, and allows you to remove the grate using a rolling motion with out any tools.

Due to the size of the package, the safest and most efficient way is via road freight. These trucks can accommodate the lengths easily and ensure your delivery is received in pristine order. Whilst we can provide you with rough estimate of delivery times due to this method of transport, we are unable to ensure exact time frames around your delivery. To alleviate this issue and potentially loss of sales, we advise on holding stock and replenishing it when sold.

Balcony Waste water grate drainage system Australia

Still not found your answer?

Our skilled team of industry professionals are happy to answer questions or provide options for any type of application/install. We understand that square pegs don’t fit into round holes, which is why we developed a product designed by trade for trade as a problem solver. We can customise our product for your personal requirements, so get in touch today to find out more.